Efeno Signals is a SEBI-Registered Research Analyst (INH000008455)
At Efeno Signals, we serve as an investment service provider in the capital market. Our ability to deliver excellent customer service and address inquiries depends on the information available to us, and we strive to resolve all issues on a best-effort basis to ensure a positive experience for our clients.
Complaint Resolution Process
STEP 1:
If you have any complaints regarding support or issues with the delivery of services, please contact your assigned Relationship Manager. Clients should follow these steps to resolve any issues related to the services provided. If the problem remains unresolved, proceed to the next step.
STEP 2:
Clients who still have concerns about any services can email grievance@efenosignals.com or call +91 7977 107 563. To ensure your grievance is recorded and addressed promptly, the respective department will respond within 48 hours with a solution.
STEP 3:
If the issue is not resolved through Step 1 or Step 2, and you remain unsatisfied with the actions taken, you can escalate the matter directly to the License Holder and Proprietor of the firm. Please send an email to admin@efenosignals.com. We will make every effort to resolve the issue within the next 72 hours and are committed to providing the highest level of professional assistance to our valued clients.
Our goal is to ensure a smooth and satisfactory resolution to any concerns, reflecting our commitment to customer satisfaction.
“Registration granted by SEBI and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors” Investment in securities market are subject to market risks. Read all the related documents carefully before investing.
Investment in securities market is subject to market risk , we do not offer any guaranteed profit service. Before taking Expert Advice & any services with Efeno Signals, Client should read disclaimer, terms and conditions, Disclosure and refund policy of the company.
We do not accept advisory fee in any personal or Individual bank account, any payment made should be in favor of Efeno Signals. All trades will be exclusively on specific advice of Efeno Signals, no advice should be taken from anyone else by client.
Risk of loss in trading & investment can be substantial and can even wipe-out complete capital at stake. Investment in securities market are subject to market risks, you are requested to carefully consider whether trading/investment is appropriate for you in light of your experience, objectives, financial resources and other relevant circumstances.
Efeno Signals Analyst attempts to provide the best suitable research & trading ideas as per Technical and Derivative Analysis. One need to trade inputs as per personal risk-appetite & with strict stop-losses. Efeno Signals and any of its employees, shall not be liable for losses, if any, incurred by you.
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Have questions? Get in touch:
telephone: +91 7977 107 563
e-mail: info@efenosignals.com
SEBI Registration No: INH000008455